Preparing for Your Visit

It is best to try to be at the spa approximately 15 minutes prior to your appointment time.

Please notify our Front Desk at the time of completing your ‘Spa Profile Card.’ High blood pressure, heart condition, recent surgeries or injuries, undergoing cancer treatment or currently having cancer, diabetes, allergies, medications, or pregnancy are of special priority. It may be advisable to consult with your doctor prior to making your reservation.

If possible, please do not bring them to the spa. We apologize, but we will not be responsible for any loss.

Most body treatments are enjoyed without clothing. However, please wear what is comfortable for you. Disposable clothing is available upon request.

Shaving is not necessary, but it is recommended. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment.

We do not have a restaurant at the spa, but we will be happy to order for you from outside. Please notify the front desk at the time of making reservations if you would like to do this.

The Spa Central Coast offers a generous 24-hour cancellation policy. Treatments cancelled within 24 hours will be charged the full service fee. The group cancellation policy is 5 days. Should you wish to cancel your group reservation, please notify us 5 days prior to your reservation time to avoid paying the full service fee.

If you are arriving late for a service, your treatment will end at the scheduled time so that the next guest will not be delayed. The value of your full service will be applied.

We accept all major credit cards, traveler’s checks, *Spa Finder Gift Cards, **The Spa Central Coast Gift Cards, and cash.

If you enjoyed your service, each therapist at The Spa Central Coast is very grateful for any gratuity. However, a good rule of thumb is 20% of the entire service dollar.